Cancellation and Refund Policy

Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time and patients on our waiting list miss the opportunity to receive the services they need.

As a courtesy to our clients, we will send you a text or email message reminder 48 hours prior to the scheduled service. If you choose not to provide us with your cell phone number or email address, we are unable to offer you a reminder. Should the appointment reminder system fail for any reason and you do not receive an appointment reminder, it is still your responsibility to manage your appointment and adhere to the cancellation policy.

Our Cancellation Policy is as follows:

We have a minimum 24-hour cancellation policy on all appointments. Failure to cancel with less than 24 hour notice or arriving late for the appointment in the scheduled time, MAY result in a fee of $50 charged on your account. Missed appointments for our aestheticians are subject to a $150.00 fee and our prepaid services/packages are subject to loss of your deposit.